Help Center

ProFix Handy USA is a handyman company. We do repairs, installs and maintenance for homes, rentals and businesses, including unit turnovers for property managers.

1. Go to Book a job.
2. Enter your contact details, the address and what needs doing.
3. Choose a time window. We confirm by email.

Yes. Use the chat button on any page and ask for a team member, and leave your name and phone number. Chat is answered 24 hours a day. For anything urgent, call 773-440-2252.

• Plumbing repairs
• Electrical repairs
• Heating and AC (through our licensed HVAC partners)
• Drywall repair and interior painting
• Flooring installation
• Door repair and installation, and fence repair
• Deck repair
• TV mounting
• Water heater replacement
• Water damage repair
• Unit turnovers and general handyman work
• Commercial maintenance and repair

Not sure if we do your job? Ask in chat or call us.

Call 773-440-2252 right away. See our emergency page for what to do while you wait, such as shutting off the water at the main.

We serve the Chicago area, including Naperville, Joliet, Plainfield, Oak Park, Downers Grove, Bolingbrook and surrounding suburbs, and the Dallas-Fort Worth area in Texas. If your city isn't listed, ask in chat or call and we will confirm.

Use the tracking link in your booking confirmation, or go to Track a job. When your technician is on the way, the page shows it.

Use the link in your confirmation email, or call 773-440-2252 and we will update it for you.

Pricing depends on the work. We confirm the price before any work starts. Book online or call for a quote.

Property managers and clients with a ProFix account see their invoices in the ProFix app under Invoices. An invoice is created when a job is marked complete. If the amount is still being confirmed, the invoice is held as a draft until the office finishes it.

Your ProFix office sends an invitation by email. Open the link, set your password, then sign in. If the invitation has expired, ask the office to send a new one.

Yes. In the ProFix app, save a job as a template with its service, notes, time window and preferred subcontractors. Next time, start from the template and change only what is different.

In the ProFix app, open Settings. You can choose email and phone notifications, language and theme. Your choices are saved to your account and apply everywhere you sign in.

• Check that you are using the email address your invitation was sent to.
• Use the reset link on the sign-in page to set a new password.
• If it still fails, ask the office to confirm your account is active.

The ProFix app saves the job on your phone and sends it when the connection comes back. Keep the app open until it shows the job as sent. You'll see a confirmation message.

Check that the phone number and email are complete, then try again. If it still fails, call 773-440-2252 and we will book it for you.

Read our Terms and Privacy Policy.

Yes. Chat messages are saved so our team can follow up and review service quality. They are used only to serve your request. See our Privacy Policy for details.